Minimalism. I talk a lot about it, people can read about it everywhere. But retail (and let’s face it, even Etsy is retail), isn’t set up for someone who values minimalism, simplicity, a straightforward and uncluttered shopping experience. I always find myself plowing through shopping racks that are more heavily-laden than my own closet (in real life), or, on Etsy, randomly clicking through 100s of pages (“jewelry for mom”, I’m looking at you!!) of results. I can’t do anything about the shopping racks, or about how Etsy structures its searches or how a shopper has to go through the results (imagine a world-wide craft/art/clothing fair in person. The sheer volume of vendors makes streamlining things challenging). I love Etsy, because it gives me a chance to share what I love with so many I would never otherwise meet. But I digress . ..
What I can do is work on my own shop. Right now I have about 53 various items for sale, a mix of sustainably upcycled wool, bar soap in 5-6 different designs and 2 different sizes, concentrated liquid soap made from the bar soap, 2 different varieties of body/heel scrubs, and about 6 different kinds of lotions. And then washcloths and a few small gift sets. It’s a lot to wade through, and after someone reaches my store, chances are they’ve already clicked through at least 2-3 pages of random Etsy search results.
Now, like any good retailer, I’m looking to increase the number of offerings I have, to appeal to a greater number of customers. Different items appeal to different people. So, instead, over the next few months, I’ll be simplifying what I have and how I present it. My bar soap will still be available in 2 sizes, but in fewer designs. I have lots of designs that have never sold–out they go! I’ll keep the ones that have, of course. And possibly have a custom-design listing for those with special requests.
I’m also improving the quality–adding soybean oil to more of my soap, using longer-lasting scents and higher-quality colorants, exfoliants, etc.
My end goal? Have my customer, drowning in Etsy search results, see my shop as a breath of fresh air. They’ll be able to find what they want, with a minimum of fuss and fanfare, and have to make fewer choices about it all (since they made about 100 before even reaching my shop–that’s a LOT of decisions before even finding a bar of soap!). A simple, fresh, uncluttered approach to my store and my customers’ shopping experience.
As always, that’s in the works. In the meantime, to help clear out 2015’s stock, everything I’m selling (yes, everything) is 20% off. Use the coupon code WELCOME2016 in the shopping cart / at checkout 🙂